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Returns policy

  • Under The Distance Selling Regulations you have a 7 day "cooling off" period for goods bought via mail order. However, The Magic of Spain Ltd will refund you for the full costs of the goods if you return them within 28 days in perfect condition. We will not accept rugs that are soiled or damaged. No claims for damages will be considered if the goods have been signed for as in good condition, they must be signed as unchecked or damaged.
  • No claims for faulty materials or workmanship will be considered if changes or repairs to the goods have been effected other than by The Magic of Spain Ltd.
  • Unfortunately we cannot refund the return postage charges.
  • We recommend that rugs are sent back registered post and carry insurance to the value of the rug.

You can order using your credit ⁄ debit card via our secure server or using your paypal account.

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